What Data We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity and process your transactions — your name, contact details, and payment method data linked to JazzCash, Easypaisa or Raast. Deposit and withdrawal records are retained as part of our transaction
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log. We use this data only to run your account, process wallet transfers, and respond to support requests. We do not sell your personal data to third parties. If you connect via mobile on Android or iOS, your device identifiers may be logged to keep your
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session secure and detect unusual access patterns. We also collect browsing data through cookies — you can manage these through your browser or app settings. Data linked to your Raast or bank transfer history is held only as long as your account remains active or as
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required by applicable law in the regions where we operate. Where local law in Pakistan affects what we can store or share, we follow those requirements. You can request a copy of your data or ask us to delete specific records by reaching our support team
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directly. We aim to respond to all such requests within a reasonable timeframe.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.